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Order & Shipping

Order & Shipping

Your order explained step by step:

  1. After you have placed your order in our super.natural online shop, you will receive an order confirmation via email. Please always check your spam folder too!
  2. From now on we will make sure that your order reaches you as quickly as possible. 
  3. Unfortunately, changes or cancellations are no longer possible at this point. 
  4. Our warehouse packs the goods for you and prepares everything for safe shipping.
  5. As soon as your parcel has been collected, you will receive an email with all the important information about the shipment
  6. The order will be delivered to your chosen address! 
The super.natural team wishes you lots of fun unpacking and wearing! 🚴
Should you have any questions, you can reach us preferably by email at this address: 

Shipping costs

In most European countries, shipping is free of charge from an order value of €100.

Germany:

Order value under €100: €3.95

Order value over 100 €: free shipping

Austria:

Order value under 100 €: €6.95

Order value over 100 €: free shipping

Belgium and the Netherlands*:

Order value under 100 €: €6.95

Order value over 100 €: free shipping

Denmark, France, Italy, Luxembourg*:

Order value under 100 €: €9.95

Order value over 100 €: free shipping

other countries within the EU + Switzerland:

Order value under 100 €: €14.95

Order value over 100 €: €4.95

*The overseas territories of France, Denmark, Spain, Portugal and the Netherlands are excluded from shipping.